Terms of service
Terms of Service:
30 DAY MONEY BACK GUARANTEE
We are so sure you'll be happy with your purchase we're backing it with a 30 Day Money-Back Guarantee.
All we ask is that you try the product(s) for a full 30 days before deciding if you want a refund.
So give our products a full 30 days of use before deciding what you think of them.
If you love them, great! But if after trying them for 30 days you're not satisfied, send them back for a full refund -minus shipping.
We accept returns on all items within 30 days from date of delivery.
We will refund the entire purchase price of the order (minus shipping).
There are no hidden fees or re-stocking fees.
Should you wish to return any items, you must contact our customer service for a return authorization number along with return instructions; this will allow us to ensure there will be no delay in issuing your refund. Please note that without a return authorization we cannot refund your purchase.
Please understand that it will take some time to process your return. Your credit should be finalized 5-10 days after we receive your return in our warehouse.
Please note: we can only issue refunds for the items returned to us so please send back all empty, open and sealed items.
To get a return authorization numbers please contact us within 15 days of the shipment date. You can email or call us with your questions, comments or concerns at any time. We welcome and appreciate your feedback. We hope that you enjoy shopping at shoptiptop.com and feel confident about your purchases.
You can obtain a return number by Email: firstname.lastname@example.org
Returns must be sent (freight pre-paid) to:
TIPTOP Hair Enhancement
4821 Lankershim Blvd #F103
North Hollywood , CA 91601